Frequently asked questions
RISKCAPE is an insurance operating platform: a core system for insurers, a broker administration system, a public salvage marketplace and native mobile apps — all sharing one data model.
General insurers, brokers, bancassurance distributors and microinsurance schemes operating in African markets, with Zambia as our home market.
Either. Most customers run our managed cloud; regulated entities with data-residency requirements can deploy on infrastructure in-country.
A single line of business is typically live in 8–12 weeks. Full multi-line migrations run one line at a time over a quarter or two.
Yes — policies, claims, ledgers and documents. Migration tooling and reconciliation reports are part of every implementation.
Yes. Insurer and broker returns are generated from live operational data, aligned to the Pensions and Insurance Authority templates.
Role-based permissions on every action, full audit logging, and session controls. Custom roles are configured without code.
Multi-currency throughout — ZMW and USD out of the box, with adopted forex rates and revaluation.
A REST API powers our own mobile apps and is available for your integrations, from payment gateways to regulatory portals.
Per-module subscription sized to your gross written premium band. Talk to us for a quote — no per-seat surprises.